OPERATIONAL SOFTWARE ARCHITECTURE // MODULAR SELECTION

Six critical problems. Six solutions built to solve them.

We don't sell generic, packaged software. We connect exactly the pieces your business needs to run without friction.

Uptime99.98% Zero field latency

Response Time< 3.0sKuro WhatsApp / Voice Agents

Account Reconciliation100%No broken Excel formulas

Code DeploymentCancúnDirect support from engineers

[IN PRODUCTION]MODULE 01

Enterprise OS — The Full-Operation ERP/CRM

The Operational Pain

The chaos across sales, quotes, field purchasing and collections, where departments run on islands of stale spreadsheets with no real audit trail.

The Cartiam Solution

The ERP/CRM that puts leadership and field staff on a single screen, with accounting reconciliation, projected margins and real-time purchase orders.

Explore the Enterprise OS architecture

ENTERPRISE_OS // REAL-TIME AUDIT

CONNECTED: SAP & SAT E-INVOICING

Approved Orders148 Docs$4,890,240 MXN

Projected Margin32.8%+2.4% vs budget

Max Deviation$0.00Zero active leaks

PROJECT	FIELD ITEM	STATUS	NET AMOUNT
Torre Kukulcán 14	Structural concrete f'c=250kg	CEO Approved	$384,120.00
Residencial Tulum Lote 8	Thermolacquered window framing, line 40	Invoice validated	$192,450.00
Hotel Boutique Holbox	Compact substation 75kVA	SAT stamped	$512,000.00

Liquidity Traceability: 90 days consolidated

Synced 12s ago

[IN PRODUCTION]MODULE 02

Kuro — 24/7 Voice & WhatsApp Agents

The Operational Pain

High-cost marketing leads going cold because nobody answers on weekends, or the sales rep takes 4 hours to send a PDF catalog.

The Cartiam Solution

Autonomous WhatsApp and voice agents that answer complex technical questions, filter out unqualified prospects and book meetings straight into the seller's Google Calendar in under 3 seconds.

Listen to live Kuro recordings

KURO_ENGINE // VOIP + WHATSAPP BUSINESS API

INBOUND CALL RESOLVED (1m 42s)

Prospect (+52 998 214 ****)15:42:01

"Good afternoon, I need a quote for prestressed joist and block slab supply for a 24-unit development in Puerto Cancún. We need delivery within 15 days."

Kuro Engineering Agent (Synthesized Audio)15:42:03 (+2.1s)

"Understood. For residential slabs in Puerto Cancún we hold certified stock in 15 and 20cm depths with direct-to-site delivery in 72 hrs. I've extracted your structural requirement and calculated a pre-estimate of $1,280,000 MXN."

MEETING CONFIRMED IN CALENDARAssigned: Eng. Roberto Méndez · Tomorrow 10:30 AM

SCORE: 98/100WHATSAPP SENT

Autonomous booking rate: 41.2%Zero operator intervention

[IN PRODUCTION]MODULE 03

VIGI — Data Structuring & Document Extraction

The Operational Pain

Customer, contract and supplier data arriving in dirty formats: crooked scanned PDFs, blurry delivery-note photos and voice notes scattered across 40 chats.

The Cartiam Solution

Automated cleaning, semantic extraction and structuring of information into auditable management reports that can be read and audited in seconds — no manual entry.

Watch the contract processing demo

VIGI_OCR // RECORD INGEST & VECTORIZATION

99.8% ACCURACY

SOURCE FILECONTRATO_OBRA_V3_SCAN.pdf

CLAUSE 8: "The subcontractor will impose penalties of $15,000 MXN per day for each day of slab pouring delay..."

Multi-layer OCRSAT validated / Folio 9841

EXTRACTED FIELDSAUTO MAPPING

SUPPLIER LEGAL NAMEAceros y Estructuras del Mayab S.A. de C.V.

RFC IDENTIFIEDAEM190412KJ8

CONTRACTUAL PENALTY$15,000.00 MXN / BUSINESS DAY

POURING DEADLINEOctober 28, 2026

Zero hours of manual office data entryPostgreSQL database synced

[IN PRODUCTION]MODULE 04

Haru — Commerce Portals & Transactional Sales

The Operational Pain

Slow websites or generic template stores that fail to convey technical trust, crash under traffic spikes and repeatedly fail to process SPEI transfers or local cards.

The Cartiam Solution

Ultra-fast digital sales platforms built to sell nationwide without slow intermediaries, with checkout armored against chargebacks and conversion analytics in real cents.

Review Haru checkout metrics

HARU_PAY // TRANSACTIONAL ENGINE STP + STRIPE MX

LATENCY: 140ms

APPROVAL RATE99.4%

CHECKOUT TIME1.8s

CHARGEBACKS0.00%

STP PAYOUTT+0 Instant

ORDEN_ID: #HARU-2026-9041PAYMENT VALIDATED AT BANXICO

VERIFIED CLIENTDesarrollos Riviera del Sol S.A.

TOTAL TRANSACTION AMOUNT$1,450,800.00 MXN

Method: Interbank SPEI Transfer with Dynamic CLABECEP Receipt Issued

Distributed edge infrastructure (AWS Querétaro + Miami)Zero downtime in seasonal peaks

[IN PRODUCTION]MODULE 05

Yuki — Team Inbox & Conversational CRM

The Operational Pain

Business conversations living in an employee's personal chat: no history, no assignment, no record — when the employee is out, so is the customer.

The Cartiam Solution

Professional messaging with AI operations: your business WhatsApp lands in a team inbox — assigned conversations, full history, AI proposing replies and a human approving them when it matters. Every conversation ends in the CRM: lead, meeting, order or sale.

See the Yuki inbox in operation

YUKI_INBOX // WHATSAPP BUSINESS → TEAM INBOX

CONVERSATION ASSIGNED

Client · Incoming WhatsAppTODAY 11:06

"Hi, do you handle landscaping maintenance for guard booths? I need a visit this week."

Yuki · AI proposes reply11:07 (+48s)

"Absolutely. We have Thursday availability; I'll share the visit windows and service scope to confirm."

HUMAN APPROVES AND SENDSAssigned: Operations Team · visit logged in the CRM

LEAD → MEETING IN CRMFULL HISTORY

AI proposes; a human approves where it mattersNothing gets lost in an employee's personal chat

[IN PRODUCTION]MODULE 06

Platform — The Shared Layer of the Ecosystem

The Operational Pain

Identity, billing and audit built twice: every product with its own login, its own invoices and its own data silo that talks to nothing.

The Cartiam Solution

Identity, organizations, notifications, billing, payments, audit, permissions and integrations live in a shared layer that powers every CartiamAI product: one login, one charge, one audit — and every organization isolated with its own permissions.

Meet the Shared Platform

SHARED_PLATFORM // COMMON LAYER FOR ALL PRODUCTS

IN PRODUCTION INSIDE THE OS

IDENTITY

ORGANIZATIONS

NOTIFICATIONS

BILLING

PAYMENTS

AUDIT

PERMISSIONS

INTEGRATIONS

AUDIT_LOG // ORGS ISOLATED BY PERMISSIONSIMMUTABLE

One login for the whole ecosystem · one charge, one invoice, one integer-cents money methodology across every product.

WhatsApp, email, storage and payments integrated onceThe layer that makes it one system

FULL TRANSPARENCY // BOUTIQUE STUDIO CANCÚN

Zero inflated promises. Precision engineering, direct with the founders.

We're a boutique: write to us and a human with technical judgment answers. If your project doesn't fit what we solve, we'll tell you frankly before you pay a single peso.

NDA agreements from day 1 Reply in < 4 business hours

Book a free operational diagnostic30-min diagnostic over video call · No commitment